TUNGSTEN INSIGHT SERVICES
Tungsten Insight Consulting & Analytics Services
Turn Automation Data Into Actionable Insight.
Flexinta helps organizations implement and extend Tungsten Insight to monitor processes, measure performance, build dashboards, and turn operational data into actionable information. We implement Tungsten's pre-built analytics solutions for TotalAgility, Capture, and RPA, while also creating custom reports, dashboards, metrics, and data models around your specific business requirements.
CERTIFICATIONS
Certified Analytics Expertise
Platform Knowledge Backed by Credentials. Our Tungsten expertise is supported by professional certifications and hands-on experience across enterprise automation and analytics environments.
OVERVIEW
One Analytics Platform. Two Ways to Get More From It.
Ready-Made Analytics
Implement and configure Tungsten's analytics solutions for TotalAgility, Capture, and RPA.
Custom Analytics
Design and build dashboards, reports, metrics, data models, and integrations using Insight around your specific requirements.
READY-MADE SOLUTIONS
Implement Tungsten's Pre-Built Analytics Solutions
Tungsten provides analytics solutions designed around specific automation platforms. Flexinta can help install, configure, customize, integrate, and operationalize these solutions.
Analytics for TotalAgility
Pre-built analytics for TotalAgility environments
Deploy and configure analytics for TotalAgility to provide visibility into processes, work, performance, metrics, and operational activity.
We can help with:
Installation & Configuration
Solution Deployment
Data Setup
Dashboard Configuration
Metrics & Reports
Customization
Integration
Tungsten documentation describes Analytics for TotalAgility as a preconfigured project that can include records, metrics, dashboards, process views, alerts, and related analytics capabilities.
We can help with:
Installation
Configuration
Dashboard Setup
Data Integration
Report Configuration
Dashboard Customization
Operational Analysis
Tungsten documentation describes Analytics for TotalAgility as a preconfigured project that can include records, metrics, dashboards, process views, alerts, and related analytics capabilities.
Analytics for Capture
Pre-built analytics for document processing operations
Implement analytics for Capture environments to understand document-processing activity, productivity, workload, batch history, exceptions, and operational performance.
Analytics for RPA
Analytics for your RPA environment
Implement analytics that help teams understand robot activity, usage, performance, schedules, capacity, and process-discovery information.
We can help with:
Installation & Configuration
Project Deployment
Dashboard Setup
Data Configuration
Robot Analytics
Process Analytics
Customization
CUSTOM ANALYTICS
Build Reports & Dashboards Around Your Business
Pre-built analytics provide a strong starting point, but enterprise teams often need more. Flexinta can use Insight Studio to create custom analytics based on the data, processes, metrics, and business questions that matter to your organization.
Tungsten's current TotalAgility documentation states that Insight Studio can connect to multiple data sources, define records and metrics, create dashboards, view dashboards, and configure automated data loads.
REPORTING
From Raw Data to Useful Business Information
We help turn operational data into information that teams can actually use.
Operational Dashboards
Monitor volumes, workloads, throughput, exceptions, and process activity.
Management Dashboards
Provide a concise view of important business and operational metrics.
SLA & Service Monitoring
Track processing times, targets, exceptions, and other service-level indicators.
Process Performance
Identify bottlenecks, delays, workload patterns, and areas for improvement.
Productivity Reporting
Understand activity, workloads, resource usage, and process performance.
Trend Analysis
Compare performance across periods and identify changes in workload or operational behavior.
IMPLEMENTATION
Tungsten Insight Implementation Services
From initial setup to a production-ready analytics environment, Flexinta can help with:
Architecture & Planning
Define the analytics approach, data sources, environments, and reporting requirements.
Installation & Configuration
Set up and configure the Insight environment and required analytics solutions.
Data Integration
Connect relevant automation and enterprise data sources.
Project Configuration
Configure records, metrics, views, dashboards, roles, and other project components.
Custom Development
Build the reporting and analytics capabilities required beyond the standard solution.
Production Enablement
Prepare the environment for operational use and provide knowledge transfer.
Testing & Validation
Validate data, calculations, dashboards, reports, and user access.
OPTIMIZATION
Already Have Tungsten Insight?
You may already have Insight installed but still not be getting the visibility your teams need.
Flexinta can help with:
Dashboard optimization
Report improvements
Metric redesign
Data-model optimization
Data-loading issues
Performance analysis
Existing-project customization
Upgrade and modernization
Don't just collect data. Make it useful.
ECOSYSTEM
Analytics Across Your Tungsten Environment
We help turn operational data into information that teams can actually use.
Tungsten
Capture
Tungsten Transformation
Tungsten
TotalAgility
Tungsten
RPA
Tungsten Insight
Reports
Dashboards
Metrics
Analysis
This allows organizations to move from:
Automation activity
Operational visibility
Better decisions
Tungsten's documentation also describes integration between Insight and TotalAgility and the ability to work with multiple data sources.
USE CASES
What Can We Help You Measure?
TotalAgility Performance
Monitor processes, jobs, workflows, workloads, and operational activity.
Capture Operations
Understand document-processing volumes, productivity, batches, exceptions, and processing performance.
RPA Operations
Monitor robot activity, usage, schedules, performance, and process-discovery information.
Service-Level Monitoring
Track processing times, targets, exceptions, and operational performance.
Cross-System Analytics
Combine information from automation platforms and enterprise data sources into a broader reporting environment.
Management Reporting
Give leadership a clear view of the metrics that matter.
WHY CHOOSE US
Why Work With Flexinta for Tungsten Insight?
We combine hands-on Tungsten Insight expertise with a deep understanding of the automation processes and data behind your reports. Whether you are implementing a ready-made analytics solution or building custom dashboards and metrics, we help align the reporting environment with your operational requirements.
Ready-Made Solution Expertise
We can implement and configure Tungsten's analytics solutions for TotalAgility, Capture, and RPA.
Custom Analytics Capability
We can go beyond pre-built dashboards to create reporting and analytics around your specific requirements.
Engineering & Data Skills
Our capabilities include SQL, databases, data modeling, APIs, integrations, and application development.
TotalAgility Knowledge
Because of our deep TotalAgility expertise, we can understand both the automation process generating the data and the analytics required to measure it.
PROJECTS
Analytics Experience in Practice
Our Insight services can support projects involving:
TotalAgility Analytics
Capture Analytics
RPA Analytics
Operational Dashboards
Custom Management Reports
Process Performance Monitoring
SLA Reporting
Cross-System Analytics
FAQ
Tungsten Insight Consulting — Frequently Asked Questions
Does Flexinta implement Analytics for TotalAgility?
Yes. We can implement, configure, customize, and support Analytics for TotalAgility, including dashboards, metrics, data sources, and reporting.
Does Flexinta implement Analytics for Capture?
Yes. We can help install, configure, customize, integrate, and support Analytics for Capture.
Does Flexinta provide Analytics for RPA services?
Yes. We can support implementation and configuration of analytics for RPA environments, including dashboards and operational views.
Can you build custom Insight dashboards?
Yes. We can create custom dashboards, reports, metrics, records, data models, and analytical views using Insight Studio.
Can Insight use our existing business data?
Yes. Insight Studio supports multiple data sources, including relational databases, flat files, web services, and Excel.
Can you integrate Insight with TotalAgility?
Yes. Insight can be integrated with TotalAgility and used to create analytics around TotalAgility data and processes.
Can you customize Tungsten's ready-made analytics solutions?
Yes. We can help configure and extend standard analytics projects around additional dashboards, metrics, views, reports, or business-specific requirements, subject to the capabilities of the particular analytics solution.
Do you support existing Kofax Insight environments?
Yes. We can assess existing Kofax/Tungsten Insight environments and provide optimization, customization, upgrade, troubleshooting, and modernization assistance.
Can you help when our existing dashboards are not useful?
Yes. We can review your current metrics, data models, dashboards, reports, and data-loading processes and identify opportunities to make the analytics more useful to your operational and management teams.
