INTELLIGENT AUTOMATION
Flexible Intelligent Automation for Enterprise Processes
Automate the Work. Connect the Systems. Keep People in Control.
Flexinta designs intelligent automation solutions that bring together documents, workflows, AI, business rules, applications, and people to automate complex business processes end to end. We use the technologies that fit the problemโincluding Tungsten Automation, TotalAgility, intelligent document processing, RPA, APIs, and custom applicationsโto build automation around the way your business actually works.
overview
Automation Should Adapt to Your Business
CAPABILITIES
What Makes an Automation Solution Intelligent?
Intelligent Document Processing
Capture, classify, extract, validate, and transform information from documents and other unstructured inputs.
Workflow & Process Orchestration
Coordinate tasks, approvals, business rules, systems, and people across an end-to-end process.
AI & Machine Intelligence
Apply AI where it adds valueโfor classification, extraction, summarization, decision support, recommendations, and other process activities.
Robotic Process Automation
Automate repetitive tasks across applications where APIs or other integration approaches are not practical.
Enterprise Integration
Connect automation with ERP, CRM, databases, APIs, portals, and other business systems.
Human-in-the-Loop
Keep people involved where judgment, approval, exception handling, or business decisions are required.
Monitoring & Process Intelligence
Gain visibility into how automated processes perform and identify opportunities for improvement.
These capabilities reflect the broader enterprise definition of intelligent automation: combining automation, workflow, document intelligence, AI, integrations, and human work rather than relying on a single automation technique.
TECHNOLOGY
Built Around the Right Technology
Flexinta's intelligent automation solutions can bring together:

Tungsten Capture & Transformation
For document capture, classification, extraction, and information processing.

Custom Applications
For requirements that need purpose-built software, portals, utilities, or supporting components.
Tungsten's current platform positioning itself describes TotalAgility as an AI-powered automation platform combining document intelligence, process orchestration, connected systems, and AI capabilities.
HOW IT WORKS
1
Understand
We start with the business processโnot the technology. We identify how work enters the organization, where decisions happen, which systems are involved, and where manual effort or delays occur.
2
Design
We design an automation architecture around the process, including workflows, documents, integrations, AI, human tasks, and exception handling.
3
Build
We configure, develop, integrate, and test the solution using the technologies that best fit the requirements.
5
Optimize
We monitor, assess, and improve the solution as processes, workloads, and business requirements evolve.
4
Deploy
We prepare the solution for production and help teams transition from the existing process to the automated workflow.
BUSINESS VALUE
What Intelligent Automation Can Improve
Intelligent automation can help organizations address challenges such as:
Manual data entry
Document-heavy processing
Disconnected systems
Repetitive tasks
Long approval cycles
Inconsistent process execution
Limited visibility into operations
High volumes of exception-driven work
The opportunity is not simply to automate individual tasks. It is to connect those tasks into a coordinated business process.
FLEXINTA DIFFERENCE
Why Flexinta Takes a Flexible Approach
Technology Should Follow the Process
We don't begin with a tool and search for a problem to solve. We begin with the process and determine where automation can create real value.
Combine the Right Capabilities
One process may need document intelligence. Another may need workflow, RPA, APIs, AI, or custom software. We can combine them where appropriate.
Deep Tungsten Expertise
Our experience with Tungsten Automation and TotalAgility gives us a strong foundation for enterprise document and workflow automation.
Engineering Beyond Configuration
We can build the applications, integrations, utilities, and supporting components required around the automation platform.
Designed for Evolution
Business processes change. Our solutions are designed to be maintained, extended, and optimized as requirements evolve.
TOTALAGILITY
Intelligent Automation With Tungsten TotalAgility
Tungsten TotalAgility is one of Flexinta's core technologies for building intelligent automation solutions.
We use TotalAgility where its capabilities align with the business process, including:
Document processing
Workflow orchestration
Case management
Forms
Business rules
Integrations
AI-enabled processing
Process monitoring
Custom development
Tungsten currently positions TotalAgility around document intelligence, process orchestration, connected systems, and AI-powered automation, making it a natural platform within Flexinta's broader intelligent-automation approach.
SOLUTIONS
Where We Apply Intelligent Automation

Digital Mailroom
Automate document intake, classification, extraction, routing, and downstream processing.

AP Automation
Automate invoice capture, extraction, validation, approvals, and downstream processing.

Customer Onboarding
Connect document collection, verification, approvals, and customer activation into one process.

Custom Business Processes
Design automation for specialized workflows that don't fit a standard solution model.
FLEXINTA PRODUCTS
Technology Created From Real Automation Challenges
Our experience delivering automation has also led to proprietary products and accelerators.

TA Audit
Analyze TotalAgility environments and identify potential technical and architectural concerns.

TA License Insight
Gain greater visibility into TotalAgility licensing and environment information.

TA Process Miner
Understand process behavior and uncover workflow improvement opportunities.

TA Lib
Reusable utilities that simplify common TotalAgility development tasks.

